Frequently Asked Questions

Get answers to common questions about Rockstar Experience Cut/Color.

Your service includes a personalized consultation, root touch-up, revive conditioning mask with hot towel treatment, precision haircut, and professional blowout. You’ll also receive a complimentary beverage and a curated free gift — a complete VIP head-to-toe transformation.

Plan for about two to three hours for the Rockstar Experience Cut/Color. Timing varies with hair length, color complexity, and customization. We allow generous appointment time to ensure careful consultation, precise color work, conditioning treatment, and a polished haircut and blowout.

Yes — the Rockstar Experience includes a root touch-up and consultation to discuss your desired color. If you’re seeking a full all-over color change or major corrections, additional time or pricing may apply; your stylist will recommend the best plan during consultation.

Absolutely. The revive conditioning mask and hot towel treatment are specifically chosen to nourish and protect color-treated hair, locking in vibrancy while restoring moisture. If you have sensitivities or specific product allergies, let your stylist know and we’ll use alternatives.

Yes — precision cutting is central to the Rockstar Experience. Your stylist will evaluate your face shape, hair texture, and daily routine during consultation to craft a cut that’s flattering, easy to style, and compatible with your maintenance preferences.

Come with hair dry and free of heavy styling products when possible. Bring inspiration photos and a list of product allergies or sensitivities. Arrive a few minutes early for consultation, and be prepared to relax and enjoy the full VIP pampering experience.