Frequently Asked Questions

Get answers to common questions about House Call.

Our stylists perform most in-salon services during a House Call, including cuts, color, blowouts, formal styling, and treatments. Some services like extensive chemical processes or large extension installations may require consultation; we confirm feasibility and bring necessary tools and quality products to your location.

Clear a clean, well-lit workspace with an available chair and access to a sink or running water if possible. Ensure parking or building access is arranged, and let us know pets, stairs, or space constraints so we can bring appropriate equipment and avoid delays.

Travel fees depend on distance and appointment time. Most local neighborhoods have a modest flat travel charge or minimum service requirement. Exact fees display at booking; we'll confirm any surcharges before your appointment so you know total cost upfront.

Appointment length varies by service—haircuts often take 30–60 minutes, color and highlights 90–240 minutes, and styling 30–90 minutes. We provide estimated durations at booking and recommend allowing extra time for consultations, complex color work, or unforeseen adjustments.

Yes — our stylists bring professional tools and a selection of salon-grade products for most services. If you prefer specific brands or require specialized treatments, let us know and we can accommodate or source preferred products for an additional fee.

We follow strict sanitation protocols: sterilized tools, single-use supplies where appropriate, mask use on request, and surface protection. Stylists complete health screenings, maintain clean workstations, and abide by local health guidelines to ensure client and staff safety during every House Call appointment.